# EC Experts

> SAP SuccessFactors consulting partner specializing in workforce transformation —
> strategic advisory, implementation, and continuous optimization.
> Serving Canada, the GCC, and Francophone Africa.

## Site Structure

- [Home](https://www.ec-experts.com/): Workforce transformation overview, capabilities, delivery framework, proof points
- [HCM Advisory](https://www.ec-experts.com/services/advisory): Workforce technology strategy, organizational readiness, process redesign, governance frameworks
- [Implementation](https://www.ec-experts.com/services/implementation): End-to-end SAP SuccessFactors deployment — Employee Central, Talent, Benefits, Enterprise Integration
- [Support & Optimization](https://www.ec-experts.com/services/support): Hypercare, managed services, semi-annual release optimization, adoption analytics
- [About](https://www.ec-experts.com/about): Company story, team profile, delivery centers, competitive positioning, values
- [Insights](https://www.ec-experts.com/insights): Thought leadership on workforce transformation, change management, and HR technology strategy
- [Careers](https://www.ec-experts.com/careers): Join EC Experts — senior SAP SuccessFactors practitioners

## Published Insights

- [Why Workforce Transformations Stall — And How to Recover](https://www.ec-experts.com/insights/why-workforce-transformations-stall): Governance gaps, change leadership failures, and delivery model problems — a diagnostic framework for getting back on track.
- [Human-Led Change: Why Behavioral Science Outperforms Traditional Change Management](https://www.ec-experts.com/insights/behavioral-science-vs-change-management): Persona-driven, behaviorally-informed strategies that achieve significantly higher adoption rates.
- [Continuous Value Realization: Rethinking Post-Implementation Support](https://www.ec-experts.com/insights/continuous-value-realization): Turning managed services into a compounding asset instead of a depreciating one.
- [Five Lessons From the Field: What Makes or Breaks an HCM Implementation](https://www.ec-experts.com/insights/navigating-hcm-implementation-pitfalls): Five structural decisions most organizations get wrong.
- [The Employee Experience Gap Most Organizations Refuse to Measure](https://www.ec-experts.com/insights/creating-exceptional-employee-experiences): Connecting activity metrics to experience outcomes that drive retention.
- [Your HR Platform Is Configured. Is It Actually Making Anyone More Efficient?](https://www.ec-experts.com/insights/maximizing-efficiency-successfactors): Measuring real efficiency gains, not just adoption.
- [The Customization Trap](https://www.ec-experts.com/insights/the-customization-trap): Why 90% of legacy HR complexity doesn't belong in the cloud.
- [Payroll Migration Is Where Implementations Go to Die](https://www.ec-experts.com/insights/payroll-migration-where-implementations-die): The most technically unforgiving workstream in HCM.
- [Moments That Matter: Designing HR Technology Around Employee Lifecycle Events](https://www.ec-experts.com/insights/moments-that-matter-employee-lifecycle): Experience-centric platform design starting from the employee, not the process.
- [The Integration Architect Nobody Hired](https://www.ec-experts.com/insights/integration-architect-nobody-hired): Why enterprise HCM needs a systems thinker.
- [Knowledge Transfer Is a Myth. Knowledge Retention Is a Strategy.](https://www.ec-experts.com/insights/knowledge-retention-not-transfer): Why four-week handovers rarely transfer twelve months of institutional knowledge.
- [Time and Attendance in Unionized Environments](https://www.ec-experts.com/insights/time-attendance-unionized-environments): The complexity nobody warns you about.

## Capabilities

1. Workforce Operations Transformation (Employee Central, Workforce Data, Operating Model)
2. Talent Experience & Intelligence (Talent Strategy, Experience Design, Intelligence Hub)
3. Workforce Analytics & Strategic Planning (People Analytics, Workforce Planning, Strategic Intelligence)
4. Enterprise Integration & Digital Architecture (Digital Architecture, Integration, Enterprise Ecosystem)
5. Total Rewards & Benefits Transformation (Total Rewards, Benefits Design, Carrier Integration)
6. Continuous Value Realization (Value Realization, Release Management, Continuous Improvement)

## Key Facts

- Founded: 2023
- Leadership: Senior Leadership Team (former partners, architects, and industry veterans from the world's largest SuccessFactors firms)
- Client Retention: 100% (since founding)
- Team Rotations: 0 (same team from strategy through steady-state)
- Average Practitioner Experience: 15+ years
- Languages: English, French, Arabic
- SAP SuccessFactors Partner

## Delivery Centers

- Montréal, Canada — Strategy, program leadership, senior advisory (bilingual English/French)
- Chennai, India — Technical delivery, integration architecture, managed services
- Dubai, UAE — Regional hub for Middle East and Africa
- Dakar, West Africa — Francophone Africa centre

## Contact

- Email: inquiry@ec-experts.com
- Phone (Canada): +1-514-292-2762
- Phone (UAE): +971 50 477 4182
- Montréal Office: 1155 rue Metcalfe, Suite 1599, Montreal, Quebec H3B 2V6, Canada
- Dubai Office: Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E.
- Website: https://www.ec-experts.com
- Booking: https://calendly.com/rajthayaparan

## Optional

- [Full company profile for AI tools](https://www.ec-experts.com/llms-full.txt)