EC Experts

SAP application management services in the UAE

SAP AMS: United Arab Emirates

Gulf organisations rarely need more support capacity. They need support that understands WPS, end-of-service obligations, rapid organisational change and a workforce spread across several nationalities and languages, answered inside Gulf business hours by people who know the configuration.

Support inside your working week

Coverage aligned to Gulf business hours in Arabic and English, with the same senior practitioners across the engagement. Issues are answered with reference to your configuration rather than a generic knowledge base, and escalation paths are named rather than implied.

Payroll, WPS and end-of-service

Payroll support covers period-end and statutory obligations including Wage Protection System files and end-of-service calculations, alongside your payroll team and reconciled against evidence rather than assumption.

Where payroll posts into S/4HANA Finance, we support the seam rather than handing it back, backed by our global partnerships.

AI in the service, people accountable for it

In our own delivery, AI raises risk flags a senior practitioner reviews. Our reliability monitoring and release testing tools are built, with demos available, and we can help you pilot them. Anything touching pay, personal data or an employment decision is decided by a person.

Frequently asked questions

Do you provide support in Arabic?

Yes: Arabic and English, delivered by practitioners who work in those languages rather than through a translation layer.

Do you support Wage Protection System obligations?

Yes. WPS file handling and end-of-service calculations are supported as part of payroll and time support, worked alongside your payroll team.

Can you support a landscape implemented by another provider?

Yes. Most AMS engagements start on someone else’s build. The first phase is documenting what is actually configured, which is usually where the fastest improvements are found.

Talk to a senior SAP practitioner in the Gulf

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Our services

  • HCM Advisory SAP SuccessFactors strategy, readiness assessments and workforce technology roadmaps for Canadian enterprises and federal programs.
  • Implementation End-to-end SAP SuccessFactors implementation: Employee Central, EC Payroll, Talent, with the same senior team from design to go-live.
  • Support & Managed Services Managed services for SAP SuccessFactors that the CHRO and the CIO can both check: each release tested against your configuration, every change on record, and a takeover from another provider when you need one.
  • SmartRecruiters for SAP SuccessFactors Design, implementation, integration and adoption of SmartRecruiters for SAP SuccessFactors customers, with responsible AI governance.
  • Insights Practitioner perspectives on SAP SuccessFactors, Employee Central, change management and HR technology strategy.

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