See integration failures before your users report them.
Integration monitoring
Failed and warning integration processes from SuccessFactors Execution Manager in one view, and each new hire tracked through onboarding, so the team supporting you acts on problems as they build.
In use today at a Canadian utility regulator, a Canadian municipal corporation and a global engineering firm.
From the user’s complaint to the early signal.
- Before: A failed job found when payroll asks where the data went. With the platform: Execution Manager failures and warnings listed every day.
- Before: New hires stuck between recruiting and day one. With the platform: Each new hire tracked through onboarding, with missing data flagged.
- Before: Fixes guessed from the error text. With the platform: An explanation and a suggested fix for a person to review.
What it does
Integration failures
Failed and warning processes from Execution Manager, each with an assistant that searches SAP documentation, explains the failure and suggests a fix. Personal data is removed from the search before it leaves the platform.
Onboarding tracker
New hires synced from SuccessFactors Onboarding, with missing dates and data flagged as gaps to resolve.
Evidence for testing
Integration runs from Execution Manager can be attached as evidence to a test cycle.
Where a person decides
- The assistant suggests; a senior practitioner owns the diagnosis and any fix that goes into your system.
- Monitoring reads from SuccessFactors; it does not change it.
Connected to the rest of the platform
A failure can become a ticket on the service desk, so the fix, its approval and its proof stay in the same record.
Questions buyers ask
Does it fix integrations automatically?
No. It shows the failure and suggests a fix. A practitioner decides and makes any change.
Does it change anything in SuccessFactors?
No. Monitoring reads from SuccessFactors. Marking an item handled changes nothing outside the platform.
See your integrations before your users do.
License it for your own team, or have our consultants run it with you.
Our services
- HCM Advisory SAP SuccessFactors strategy, readiness assessments and workforce technology roadmaps for Canadian enterprises and federal programs.
- Implementation End-to-end SAP SuccessFactors implementation: Employee Central, EC Payroll, Talent, with the same senior team from design to go-live.
- Support & Managed Services Managed services for SAP SuccessFactors that the CHRO and the CIO can both check: each release tested against your configuration, every change on record, and a takeover from another provider when you need one.
- SmartRecruiters for SAP SuccessFactors Design, implementation, integration and adoption of SmartRecruiters for SAP SuccessFactors customers, with responsible AI governance.
- Insights Practitioner perspectives on SAP SuccessFactors, Employee Central, change management and HR technology strategy.