An SAP Silver Partner, and what that means for HR and IT.
05 · SAP partnership
Partner status matters to the CHRO and the CIO only if it changes how your program and your releases run. Here is what ours gives you in practice.
EC Experts is an SAP Silver Partner, 100% Canadian owned and operated. That gives us the roadmap visibility, enablement and support channels of the vendor, and gives you a partner whose delivery method is built around SAP’s own release cadence rather than against it.
What the partnership gives you
Roadmap visibility
We plan your program against what SAP is shipping next, so the CIO is not buying a customization that becomes standard functionality two releases later.
- Twice-a-year release planning built into the run
- Innovation reviewed before it is switched on
- Custom-versus-standard decisions made with the roadmap in view
Where we work in the SAP portfolio
Our core is SuccessFactors and SmartRecruiters, with BTP and Integration Suite around them. We offer S/4HANA Finance, SAP Analytics Cloud and Joule beside that work, backed by our global partnerships, and we confirm scope and what is live in your landscape before we plan.
- SAP SuccessFactors, EC Payroll and SmartRecruiters
- SAP S/4HANA Finance
- SAP BTP, Integration Suite and Joule
- SAP Analytics Cloud
Escalation that goes somewhere
When an issue is genuinely product-side, we take it to SAP through partner channels instead of leaving your team to argue it alone.
- Product-side issues raised through partner support
- Known-issue and patch visibility during releases
- Your practitioner stays the single point of contact
What we will not claim
We describe our status accurately. If a badge would not change your outcome, we will tell you that rather than decorate a proposal with it.
- SAP Silver Partner: stated as it is
- Releases described as semi-annual, because they are
- No claim we cannot substantiate in a procurement review
AI within the SAP landscape
SAP is shipping AI into the platform, Joule and embedded intelligence across the suite. Our role is to help you adopt what genuinely helps, govern it properly, and fill the gaps with our platforms where SAP’s own capability does not reach your delivery process.
Where the human stays accountable
Adoption decisions are made with your team, documented, and reversible. AI features go live when your governance is ready, not when the release notes arrive.
Straight answers
Is EC Experts an SAP partner?
Yes: an SAP Silver Partner. We deliver advisory, implementation and managed services on SAP SuccessFactors, SmartRecruiters, SAP BTP and SAP Integration Suite, and we offer S/4HANA and SAP Analytics Cloud backed by our global partnerships. We describe the relationship plainly rather than dressing it in tier language we cannot substantiate.
What does the partnership change for a client?
Three practical things: early access to release information, so the twice-yearly SuccessFactors changes are planned rather than absorbed; a partner escalation route when a product issue is genuinely SAP's to fix; and practitioners kept current on the product roadmap through partner channels rather than through rumour.
Do you resell SAP licences?
Our business is services, not licence margin. That means our advice on what to buy, what to delay and what you already own but are not using carries no commission. Where a licence conversation is needed we help you prepare for it with SAP or your reseller.
How do you handle the twice-yearly SAP releases?
We read the release notes against your actual configuration, not in the abstract, and produce a short list: what affects you, what needs testing, what is worth switching on and what to leave alone. Regression testing runs against the preview release, and the change lands with a plan rather than a surprise.
Which SAP solutions do you actually cover?
SuccessFactors is the core craft: Employee Central, Employee Central Payroll, time and absence, recruiting and onboarding, performance, compensation, learning and people analytics, plus the move to SmartRecruiters. Around it we cover SAP Integration Suite and BTP, and we offer S/4HANA Finance, SAP Analytics Cloud, SAP Datasphere and Joule backed by our global partnerships. If something falls outside that, we will tell you rather than learn on your programme.
Tell us what you run today.
Planning a release, an upgrade or a takeover? Bring the roadmap question to a senior practitioner before the business case is locked.
Our services
- HCM Advisory SAP SuccessFactors strategy, readiness assessments and workforce technology roadmaps for Canadian enterprises and federal programs.
- Implementation End-to-end SAP SuccessFactors implementation: Employee Central, EC Payroll, Talent, with the same senior team from design to go-live.
- Support & Managed Services Managed services for SAP SuccessFactors that the CHRO and the CIO can both check: each release tested against your configuration, every change on record, and a takeover from another provider when you need one.
- SmartRecruiters for SAP SuccessFactors Design, implementation, integration and adoption of SmartRecruiters for SAP SuccessFactors customers, with responsible AI governance.
- Insights Practitioner perspectives on SAP SuccessFactors, Employee Central, change management and HR technology strategy.